Terms and Conditions
Effective January 1, 2026
Superior Eastvale Concrete, concreteeastvale.com, support@concreteeastvale.com
Accepting these terms
These terms cover your use of this website and any work you hire Superior Eastvale Concrete to do. By browsing the site, asking for an estimate or booking a job, you agree to them, so please read them before you do.
If you don't agree with something here, please don't use the site, and call us so we can talk it through before any work starts. If your signed estimate or contract says something different from this page, the signed document wins for that job.
What we do
We're a concrete contractor based in Eastvale, CA, and we pour and repair driveways, patios, walkways, steps, slabs, footings and other concrete work for homes and businesses in Eastvale and the cities around it. You can read more about who we are on our About page, and you'll find our services listed on the home page.
The service descriptions on this site are general information. They aren't a promise that a specific method, material or finish suits your property, because we only know that once we've seen the ground, the drainage and the old concrete in person.
Estimates and prices
We give free on-site estimates, and you're under no pressure to book. Your estimate lists the work, the materials and the price for the job as we understand it on the day we look at it.
The price can change if the job changes. That happens when you ask for added work, or when we find something nobody could see during the estimate, such as soft or wet dirt under the old slab, buried debris, or old concrete thicker than it looked. If that happens we'll stop, explain what we found and agree on any change with you before we do the extra work.
An estimate is good for the length of time written on it. After that, material and labor costs may have moved, so we may need to update it.
Scheduling, weather and cancellation
We'll agree on a start date with you, but concrete depends on the weather. We may move a pour if rain, high wind or heat would hurt the finished slab, because pouring in bad conditions leaves you with a weaker surface later. We'll tell you as soon as we know and set a new date.
Delays caused by things outside our control, like weather, supplier shortages or a permit office's timing, aren't a breach of our agreement with you.
If you need to cancel or reschedule, please call us at (951) 416-3327 as early as you can. If we've already ordered materials, brought in equipment or done work at your property, you may owe us for those costs, as your signed agreement sets out. Any cancellation rights you have under California law still apply.
Payment
Your written agreement sets out the payment schedule, the amounts due and the payment methods we accept. Please pay each amount when it's due, because we schedule crews and order concrete based on that schedule.
If a payment is late, we may pause the work until it's settled. Unpaid balances may also lead to the collection steps California law allows.
Your part of the job
We need clear access to the work area on the days we're there, so please move vehicles, furniture and anything else in the way, and keep kids and pets clear while we work.
Please tell us about anything buried in the work area that you know of, such as sprinkler lines, drain pipes, lighting wires or septic parts. We can't be responsible for damage to lines or items nobody told us about and that we couldn't reasonably find.
New concrete needs time to cure, which is the wait while it hardens and gains strength. We'll tell you how long to stay off it on foot and with a car, and damage from using it sooner isn't covered.
Warranty and what concrete can't promise
We stand behind our work, and we want you happy with the finished job. Any written warranty for your project is the one in your signed agreement, and it covers only what that document says.
Concrete is a natural material, so some things aren't defects. Small hairline cracks can still show up even with good base work and control joints, which are the grooves we cut so the slab cracks along a straight line instead of at random. Color and texture can also vary from one pour to the next, and new concrete won't exactly match an old slab next to it.
Unless your agreement says otherwise, we don't cover damage from ground movement, tree roots, flooding, drainage changes made after we leave, de-icing salts or harsh chemicals, loads heavier than the slab was built for, or repairs and changes made by someone else. Beyond any written warranty, and to the extent the law allows, we make no other promises about our work, this website or its content.
Limits on our liability
To the extent California law allows, Superior Eastvale Concrete is not liable for indirect or follow-on losses, such as lost use of your property, lost income or inconvenience, that come from our work or from using this website.
If we are found responsible for a loss, our liability is limited to the amount you paid us for the work involved. None of this limits liability that California law doesn't allow a business to limit.
Using this website
The words, photos and design on this site belong to Superior Eastvale Concrete, and you may not copy or reuse them for business purposes without our written permission.
We try to keep the site accurate, but it may have mistakes or out-of-date details, and nothing on it is a quote. Links to other websites are there for convenience, and we aren't responsible for what those sites say or do.
If we disagree about something
If you're unhappy with any part of the job, call us first at (951) 416-3327 or reach us through our Contact page. Most problems get sorted out quickly once we come back out and look at them together.
If we can't settle it that way, either of us may take the matter to a court with authority over it in California, including small claims court where the amount qualifies.
California law
These terms, and any work we do for you, are governed by the laws of the State of California.
Changes to these terms
We may update these terms from time to time, and the version on this page is the current one. Changes don't affect a job already covered by a signed agreement unless we both agree in writing.
Questions about these terms
If anything here isn't clear, call us at (951) 416-3327, any day from 7 AM to 10 PM, or send a message through our Contact page. We respond within 1 business day.
